Returns & Exchanges

Due to the perishable nature of our farm-fresh products, we cannot accept returns on food items; however, we are committed to ensuring your satisfaction if an order arrives damaged or incorrect.

Return Process

  • 1.
    Inspect Your Delivery

    Please examine your package immediately upon arrival to ensure all perishable items are in good condition and the temperature is maintained.

  • 2.
    Document Issues

    If there are any problems with your order, take clear photographs of the product and the packaging labels as evidence of the damage or error.

  • 3.
    Contact Support

    Email our farm team at [email protected] within 24 hours of delivery with your order number and the photos you collected.

  • 4.
    Resolution Process

    Our team will review your claim and issue a full refund or send a fresh replacement shipment at no additional cost to you.